Bok Bok Books Privacy Notice

Your privacy is important to us, we respect your privacy and are committed to protecting your data. This Privacy Notice provides you with information as to how we use and treat your personal data when you utilise our website and/or when we provide you with our services (“services”). 

Wherever you see the words ‘Bok Bok Books’ “we”, “us”, “our”, in this Notice, these words refer to Bok Bok Books Ltd..

Please take a moment to read and understand this Notice carefully and if you have any questions, please do not hesitate to contact us.

1.    Introduction and General Terms

Bok Bok Books is committed to safeguarding your personal data. Whenever you provide such information, we are legally obliged to use your personal data in line with all relevant local laws concerning the protection of personal data derived from the General Data Protection Regulation (EU) 2016/679 (thereafter the "GDPR (General Data Protection Regulation)"), UK General Data Protection Regulation, Data Protection Act 2018 and relevant privacy laws.

The Data Controller is Bok Bok Books Ltd..

This Privacy Notice sets out how we collect, process, and protect any personal data you provide to us, whether online, via phone, text, email, in letters or other correspondence. Data Protection Laws and this Notice pertain to personal data processing functions, including those performed on customers’, clients’, and suppliers’ personal data, and any other personal data the organisation processes from any source.

2.    Who are we?

We are Bok Bok Books (“We”/“Us”). We operate the website Bok Bok Books is a company registered in England and Wales under company number 11578375 and with our registered office at 3 Ripon Road, Nunthorpe, Middlesbrough, TS7 0HX. To contact us, please see our Contact page. 

3.    What personal data do we collect?

The categories of personal information we collect include:

  • Contact information: Name, email address, home address, delivery address, telephone number, country of residence;
  • Transactional information: Billing address and credit or debit card details;
  • Technical information:  Information from your visits to our website such as pages accessed and device information including IP addresses.

We will use the details that you provide us to provide the services and discharge our obligations to you that we have stated to provide. 

4.    How will we use the personal data we collect about you?

We will use the personal data you provide to us for administration purposes, namely to:

  • Process your order(s) and payment(s);
  • Send updates regarding the status of your order(s);
  • Deliver the product(s) you have ordered;
  • Deal with enquiries and requests;
  • Ensure the safe and secure use of our website;
  • Prevent fraud;
  • Contact you for any other purposes that we state, and you have expressly agreed to;
  • Enable third parties to carry out technical, logistical or other functions on our behalf.

5.    What is our lawful basis for processing your personal data?

We will use your personal data only when legally permitted. We may use your personal data in a variety of ways that enables us to provide our service to you or to assist in the prevention of fraud; where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; or where we need to comply with a legal or regulatory obligation.

Please note that we may process your personal data for more than one legal purpose depending on the specific purpose for which we are using your personal data.

6.    Will Bok Bok Books share my personal data with anyone else?

We will not share your personal data except:

  • as set out in paragraphs 3, 4 and 5 above;
  • to regulatory and law enforcement agencies where lawfully required to do so;
  • to third parties who we use to deliver customer orders.

Where legally required you will have the option to ‘opt in’ or ‘opt out’ of your personal data being shared. 

Bok Bok Books Ltd. uses an email platform for email communications. Our Data Processing Agreement with the email marketing platform provider means that personal data is processed in accordance with the GDPR and all applicable data protection laws. You have the option to ‘opt out’ of marketing emails by clicking on the link at the bottom of such emails or writing to us at

7.    How long will Bok Bok Books keep my personal data?

We will hold your personal data only for as long as is necessary to discharge our contractual obligations to you or for so long as we have a legitimate and lawful purpose for doing so, to allow us to comply with our retention policy and satisfy any legal requirements. 

When it is no longer necessary to keep your information, we will delete it or anonymise it.

8.    International Transfers

In order to provide some of our services, we may use the services of third-party providers situated in countries outside of the EU (such as the USA) that do not always have the same standards of Data Protection laws as the UK. However, we will ensure that contractual or other safeguards are in place to ensure that your personal data is adequately protected, and that enforceable rights and effective legal remedies are available for data subjects.

09.    Children

We do not knowingly process children’s personal data. 

10.    Security and Confidentiality

We are committed to ensuring the security of the personal data provided to us and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered or disclosed. Also, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. Information security and confidentiality are ensured through best-practice measures, IT systems and controlled access to personal data.

If at any point you suspect or become aware of a security incident (i.e., your password is stolen, or you receive suspicious communication from someone purporting to be from Bok Bok Books) please contact us using our Contact page.

11.    Linking to other sites 

Our website may contain hyperlinks to third party websites, or applications that are not operated by us. Our Privacy Notice only applies to personal data that is collected by Bok Bok Books Ltd.

12.    Your rights as a data subject 

As a data subject, you have the following rights under Data Protection Laws:

  • The right to be informed about Bok Bok Books collection and use of personal data;
  • The right of access to the personal data Bok Bok Books holds about you;
  • The right to rectification if any personal data Bok Bok Books hold about you is inaccurate or incomplete;
  • The right to be forgotten – i.e., the right to ask Bok Bok Books to delete any personal data they hold about you (Bok Bok Books only hold your personal data for a Ltd. time, as explained in this Notice but if you would like Bok Bok Books to delete it sooner, please Contact;
  • The right to restrict (i.e., prevent) the processing of your personal data;
  • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
  • The right to object to Bok Bok Books using your personal data for particular purposes;
  • Rights with respect to automated decision making and profiling (please note that Bok Bok Books does not ordinarily utilise automated decision making, including profiling in the normal course of its activities).

We may require you to confirm your identity by providing further identification to assist us with your request to access your personal data (or to exercise any of your other rights). 

In most circumstances, you will not have to pay a fee to exercise any of your rights. However, if your request is unfounded or excessive, we may decide to charge an administrative fee or in some cases refuse to comply with it. We will provide you with a reason as to why your request was refused.

If you have any cause for complaint or would like to talk to us about Bok Bok Books' use of your personal data, please contact us using our Contact page.

You also have the right to lodge a complaint regarding how your personal data are being handled, with the UK Information Commissioner’s Office (ICO) or the relevant supervisory authority in your country responsible for enforcing data protection legislation. 

Supervisory authority contact details for EU countries are accessible here.

13.    Can I update, correct, or delete my personal data or contact preferences?

The accuracy of your personal data is important to Us. If any of the information we hold about you is inaccurate or out of date or you wish to amend your contact preferences, please contact us using our Contact page.

You may also request for your personal data to be removed from our database(s). 

Please address requests and questions about this or any other question about this Privacy Notice using our Contact page.

14.    Information about the use of Cookies on our website

Our websites use cookies to identify you and distinguish you from other visitors enhancing your user experience. A cookie is a small file of letters and numbers that we put on your computer if you agree. The cookies we use are “Necessary/Functional”, “Third party “and “Analytical" cookies. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Enabling cookies can provide a tailored browsing experience and will allow sections of our websites to operate. In most instances, the cookie does not retain personal data about you.

You can amend or withdraw your consent for any of the cookies we use in your browser settings at any time but please note this action can affect the performance and functionality of our websites and your browsing experience. Click on Cookies Setting in our website footer to amend your cookie preferences.

In case of questions, comments or requests regarding our use of your personal data, please contact us by email to:

15.    Changes to our Privacy Notice

This Privacy Notice may be updated from time to time. It is your sole responsibility to check it frequently on and each time you submit personal data to us. Where we are legally required to do so, we will notify you of any changes.